Freshworks vs SolarWinds

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 11 reviews.
SolarWinds
Based on 138 reviews.
Top Comparisons
Compared 2% of the time.
Compared 10% of the time.
Overview
Information Not Available
SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
SolarWinds Web Help Desk: Instacart
SolarWinds MSP Manager: Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Popular Solutions
Top Industries
Healthcare Company
12%
Retailer
11%
Comms Service Provider
10%
Newspaper
10%
Software R&D Company
26%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 1
Review 1 of 5
Customer Service
Review 1 of 7
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email