We performed a comparison between Alfresco, IBM FileNet, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."Document repository."
"I like the ease of use, sections, and calendar."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"It improves the time when providing customer service to our constituents."
"The product is robust and can process a lot of documents for enterprise content management."
"It has the ability to mix document management and process automation."
"It is very stable and reliable."
"The beauty is the response time. It is very good nowadays within the platform."
"Centralized our business documents."
"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"It is well supported by Microsoft."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"It allows for simultaneous users to be on it."
"The search feature is valuable."
"There is not just one valuable feature; it is all of them working together."
"Our staff found it simpler, as they did not have to work within a classification system."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"I would like to see expanded search features, like content search."
"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."
"I would like to have more governance features with more supervisory layers."
"This solution could be improved with the ability to present the file system from FileNet."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"Workflow is something that can become more intelligent."
"Using SharePoint is difficult."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"Flexibility and extensibility, above everything, could be improved."
"The initial setup was very complex."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."
