What is our primary use case?
We are a solution and service provider, and this is one of the products that we provide and implement for our customers. I have my Barracuda certification and am due to renew it this year.
We have experience with the on-premises deployment model.
The primary use case for this solution is to perform routine backups that are scheduled daily, weekly, and monthly. The Barracuda is on our backup system, which is connected by fibre to our server.
What is most valuable?
The installation and operation of this solution are very smooth.
What needs improvement?
I would like to have a mix of backup between on-premises and the cloud.
I would like to see the automatic backup of critical applications to the cloud.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution. We perform backup drills to test the functionality, and we don't have any problems.
What do I think about the scalability of the solution?
This is a scalable solution. I can add new tapes to the pool.
We are serving twenty clients using this solution.
How are customer service and technical support?
Barracuda technical support is good. They have a lot of experience and have helped us.
If you previously used a different solution, which one did you use and why did you switch?
Prior to using this solution, I was using Veritas Backup Exec.
How was the initial setup?
The initial setup of this solution is very good. I am used to it.
This solution has no issues when it comes to installation and once it is configured, including the fine-tuning, it works fine.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.