CA SYSVIEW Performance Management Review

It can be used in REXX, batch or interacting with automation. CA-OPS/MVS interaction is particularly good.

What is most valuable?

The CICS and DATACOM optional components are the most valuable.

How has it helped my organization?

We particularly like the versatility of the product. It can be used in REXX, batch or interacting with automation, CA-OPS/MVS interaction is particularly good. For example, OPS/MVS will trigger events that will check SMS storage groups through SYSVIEW and email reports on volume information

What needs improvement?

It needs better documentation explaining the different possibilities of what you can do with the product.

For how long have I used the solution?

I've been using it for over 15 years.

What do I think about the stability of the solution?

We've not had any issues but it's worth testing the product out fully before implementing live into production.

What do I think about the scalability of the solution?

There have been no issues scaling it for our needs.

How are customer service and technical support?

8-9/10 - CA's whole support offering has improved vastly since the 90's.

Which solution did I use previously and why did I switch?

To reduce licencing costs, we merged other products. We needed SYSVIEW as this was the best if not the only monitoring tool for Datacom. We used SYSVIEW to replace CA-LOOK, SAS, MAINVIEW, and could also be used to replace SDSF.

How was the initial setup?

The initial setup is very easy. It is a bit tricky if you have to perform customizations, as migration can be tough, but things improved a lot from v13.0 as you can now have in-house written information in your own libraries and transfer them to the new versions much easier.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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