CA SYSVIEW Performance Management Review

Initial setup was fairly straightforward and technical support is professional.

What is most valuable?

Only the base feature is used.

How has it helped my organization?

It provides much more info regarding the mainframe and interfaces, with ease of use (menus); has many more options available compared to the previous product.

What needs improvement?

Perhaps the CPU usage: When SYSVIEW is accessed via VTAM, the CPU usage is higher than compared to when its accessed via TSO using exactly the same commands, e.g., Display active tasks.

For how long have I used the solution?

I have used it for 12 years.

What do I think about the stability of the solution?

As mentioned, we did have issues with high CPU usage when accessed directly via VTAM but overcame it when accessed via TSO.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Technical support is professional and very efficient.

Which solution did I use previously and why did I switch?

We previously used a different solution. The main reason we switched was the cost saving but it also provided much more functionality.

How was the initial setup?

Initial setup was fairly straightforward.

What's my experience with pricing, setup cost, and licensing?

I’m not sure about pricing but we have numerous CA products with an overall pricing and license.

Which other solutions did I evaluate?

We evaluated COMPLETE and OMEGAMON.

What other advice do I have?

Do not hesitate; it’s invaluable.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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