With experience, you can find any problems and resolve them. It makes the machine reliable and stable.

How has it helped my organization?

It makes life easier because if you are experienced enough you can find any problems and resolve them easily. Thus, making the machine more reliable and stable.

What needs improvement?

We would like to see better graphics in the next version, so that even less experienced individuals can find problems without much effort. This can help one to see the bigger picture and easily figure out what's going on.

It can help to display the data better and you would not need lots of knowledge to see what is going on within the mainframe.

What do I think about the stability of the solution?

The stability of this product is excellent. We did not encounter any issues.

What do I think about the scalability of the solution?

It is a mainframe product, so it only runs on the mainframe.

How is customer service and technical support?

I have used technical support and it is excellent.

Which solutions did we use previously?

We were using a different solution before this tool and moved over to CA because of the total cost. We already had a contract and an existing relationship with CA.

In my opinion, most of the products work anyway so it is primarily the cost factor and the product’s easy to use functionality, that are important factors while choosing a vendor.

How was the initial setup?

I was involved in the setup process. If you use the defaults, then it is quite straightforward. However, if you have to go through the entire process for the first time, it does take a little bit of time but is not bad.

What other advice do I have?

It is a good product for mainframe management. It is a lot easier to install and maintain than most of the other products that I am familiar with, such as BMC vs CA mainframe management or IBM mainframe management tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Sign Up with Email