What is our primary use case?
We use Carbon Black agents that are monitored by the Forescout Extended Module for CB. It will check that CB Agents are deployed and are in running state to secure containers across vmware environment.
The dashboard shows the security analyst who looks at the reports of the threats around policies monitoring Carbon Black agents. The discovery happens in Carbon Black, and as part of the discovery, it will monitor multiple Carbon Black agents. Deployment is on hybrid cloud VM cloud on AWS.
What is most valuable?
Technical support is excellent. It's also stable, scalable, and easy to implement.
What needs improvement?
In the next release, it would help if we can get better control over containers. This will help secure the containers in multiple environments. For example, we need to secure the Kubernetes containers. Apart from admin user login to see containers processes running, developers & operate team users also should be seeing the container's processes running.
For how long have I used the solution?
I have been using Carbon Black CB Defense for the past year.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Carbon Black CB Defense is a scalable product.
How are customer service and technical support?
We have extended support from the IT technical team and the engineering team from VMware. Their support is excellent. I don't see any issue with technical support.
How was the initial setup?
The initial setup and installation are straightforward. Typically it takes just two days to set up Carbon Black agents for the post cloud. A team of about 15 technical people deployed this solution.
What about the implementation team?
There is a very big team from VMware, including VMware support, who implemented this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing costs depend on how many policies you have on the extended module for CB. We pay between $5,000 to $7,000 for a license for the Carbon Black monitoring agents.
What other advice do I have?
On a scale from one to ten, I would give Carbon Black CB Defense a seven.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?