Carbon Black CB Defense Review

Fewer false positives but the UI interface needs improvement


What is our primary use case?

We use this solution as an endpoint solution for protection.

How has it helped my organization?

It has improved our protection to have less false-positives. We have a greater ability to find malware notifications. It has improved between 30-35% more than prior to our use of the solution.

What is most valuable?

Data analysis is the most valuable feature because of the whitelist database. It is different than standard IDS solutions.

What needs improvement?

The UI interface needs improvement. The management needs further work in future versions.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We are not a very big company, so scalability is not very relevant to us.

How is customer service and technical support?

Our experience with tech support is very positive.

How was the initial setup?

We had experience with this product in our team prior to our setup, so it was simple for us. We had it up in a week. It may be less easy for non-technical people. 

What's my experience with pricing, setup cost, and licensing?

I am not really involved in the pricing of this product. From my understanding, the price is okay for us.

Which other solutions did I evaluate?

We did consider other products but we chose this solution.

What other advice do I have?

I would advise Carbon Black to work on the automation and make it a bit easier for the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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