Cisco Firepower NGFW Firewall Review

Stable with a straightforward setup and good overall features


What is our primary use case?

The solution is primarily used for protecting the environment, or the cloud environments for our customers.

What is most valuable?

All the specific features you find within the NextGen firewall are quite useful. The touch intel feature is specifically useful to us. We deliberately choose this kind of product due to its set of features. 

The implementation is pretty straightforward.

What needs improvement?

The security market is a fast-changing market. The solution needs to always check if the latest threats are covered under the solution. 

It would always be helpful if the pricing was improved upon a bit.

In a future release, it would be ideal if they could offer an open interface to other security products so that we could easily connect to our own open industry standard.

For how long have I used the solution?

We've been using the solution for about five or more years at this point.

What do I think about the stability of the solution?

The solution is stable. It's very reliable. It doesn't crash or freeze and doesn't seem to be plagued by bugs or glitches.

What do I think about the scalability of the solution?

The solution can scale quite well. A company that needs to expand it can do so easily.

In our case, we have clients with anywhere between 1,000 and 10,000 users.

How are customer service and technical support?

We have our own in-house team that can assist our clients should they need technical support. They're quite knowledgeable and can handle any issues.

Which solution did I use previously and why did I switch?

I also have experience with Fortinet and Check Point.

How was the initial setup?

The implementation isn't complex. It's straightforward. However, it also depends on the specifications of the customer. Normally we check that out first and then we can make a judgment of how to best implement the solution.

Typically, the deployment takes about two days to complete.

In terms of maintenance, we have about five people, who are engineers, who can handle the job.

What about the implementation team?

We deliver the solution to our customers.

What's my experience with pricing, setup cost, and licensing?

You do need to pay for the software license. In general, it's a moderately expensive solution. It's not the cheapest on the market.

What other advice do I have?

We're a partner. We aren't an end-user. We are a managed security provider, and therefore we use this solution for our customers.

We always provide the latest version of the solution to our clients.

Typically, we use both cloud and on-premises deployment models.

I'd recommend the solution to others. It's quite good.

On a scale from one to ten, I would rate it at an eight.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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