ClicData Review
Easy to Use - Perfect for SME's


Valuable Features

  • Dashboarding with maps, charts and pivottable.
  • The only 3 things that you need for a simple fast but VERY EFFECTIVE sales tool

Improvements to My Organization

Changed sales force behavior.

Moved from 0% mobile solutions on Android to the following:

  • Marking all customer locations on GPS map apps (using smartphones and apps)
  • Updated Customer address database with GPS coordinates (from data collected by sales reps on their smartphones)
  • Implemented Click map dashboard with customer locations by sales rep

Use of Solution

1 month evaluation

Deployment Issues

No. Accessible anywhere since it is Saas via www. Could use it immediately on existing smartphones (no extra cost, no hardware delays, no connectivity issues – just UP and GO).

Stability Issues

No

Scalability Issues

No, we handle small datasets as well as several daily loads of >50,000 records per load into multiple dashboards and it works every time like clock-work.

Customer Service and Technical Support

Customer Service:

10 out of 10. Got the necessary phone calls when I responded to automatic emails

Technical Support:

Did not need any technical support – neither will you even if you are not very computer literate or BI experienced.

Previous Solutions

  • Qlikview. Changed because of affordability vs Qlikview, without losing any significant functionality.
  • Changed because it was Saas and does not require any additional infrastructure and/or server investment.

Initial Setup

  • It is SAAS, just sign on and go.
  • Load data
  • Up and running with 1 LIVE functional dashboard in less than 45 minutes
  • Multiple dashboards covering 80% of business needs in < 3days
  • Distributed daily dashboards with sales results to 30 sales employees after just 1 day.

Implementation Team

  • No vendor team required, since no installation (because it is Saas)
  • Training yourself as an administrator takes +/- 1 hour to view all the youtube video’s, which jumpstarts you from 0% to working solution in less than 2 hours, which includes dashboard distribution via email to users in pdf or jpg.

ROI

Payback period less than 1 month in our case (and I would be very surprised if anyone else cannot achieve the same very high ROI’s)

Pricing, Setup Cost and Licensing

  • Zero setup cost since it is Saas.
  • Usage options available for less than 50 USD per month – extremely affordable. This is one of the reasons why there is such a quick payback period / high ROI

Other Solutions Considered

  • Yes, many many of them. I went through nearly every one of the 58 BI solutions in the review list to find a simple affordable solution.
  • Pentaho (the Saas scenario of Clic was much preferred over a physical installation of Pentaho, in real sales jargon – “the time to market” was sooo much better with Clic),
  • Qlikview, (too expensive for our SME size)
  • Microstrategy (too complex for our users and “semi-skilled” IT workforce)
  • SAP Lumira (although it is not reviewed on IT Central Station – the Clic learning curve was just much simpler and therefore much better for our specific situation)
  • Logianalytics (the whole dotnet interface was “too much IT jargon” for a true self service BI aimed at really really lay persons)
  • IdealAnalytics (another similar Saas solution) – the setting up of the connector, then dataset etc was also “too much IT jargon” for a true self service BI
  • ... and the list of other products evaluated goes on and on and on ...

Other Advice

  • As long as it stays this simple, it will be more than good enough for a very large number of small businesses.
  • Ask yourself this - if it can do more things, will it really still effectively serve this particular market segment.
  • Most business users (not the IT staff) want exactly what this product offers SIMPLICITY, something which requires no more than just a notch or 2 above excel skills on the part of the user, because that is what the average self service BI user in a SME have time for
Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful

1 Comment

it_user201171Real User

Hi, why not 5 stars?

what are the cons?

27 February 15
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