CyberArk Endpoint Privilege Manager Review

It identifies the original source, and all instances of malicious applications in the environment​​.


Valuable Features

It has removed the need for the local admin.

Improvements to My Organization

It identifies the original source, and all instances of malicious applications in the environment.

Room for Improvement

Some technical admins create crazy rules, which allow the staff to run anything they want. Currently I'm reviewing our Viewfinity rules and I have noticed different kinds of rules, such as permitting any installation from "download folder." I would suggest that Viewfinity add a new feature which refuses these rules.

Use of Solution

I've used it for four years.

Deployment Issues

There have been no issues with the deployment.

Stability Issues

There have been no issues with its stability.

Scalability Issues

There have been no issues with the scalability.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

8/10

Initial Setup

It was complex to introduction the product to the end-users and the technical team.

ROI

We have better product management, review, and the training of our admins.

Other Solutions Considered

We're comparing Viewfinity to Bit9.

Other Advice

Keep the product managed by specialists and create global rules.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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