What is most valuable?
Tile Navigation. Drag and Drop data sources. Data cubes, the ability to combine sharepoint list data with SQl without creating a complicated ETL. Layers, the ability to have multiple dashboard on one canvas and switch between them. Interactions, open up Outlook, navigate to URL with parameters
How has it helped my organization?
Improved process efficiency.
What needs improvement?
The addition of funnel charts to the visualization options would be great. We have not been able to default a data grid to be collapsed by groups. This would be a big help for some dashboards requiring lots of details on the screen
For how long have I used the solution?
We used Dundas Dashboard for 3 or 4 years. Dundas BI has been used for 1 year.
What was my experience with deployment of the solution?
No, installation and deployment was simple.
What do I think about the stability of the solution?
No stability issues. During the upgrade process the application server needs to be be rebooted, but otherwise very stable.
What do I think about the scalability of the solution?
No, scalability was one of the reasons we like Dundas.
How are customer service and technical support?
Customer service is excellent. Technical Support
Excellent technical support.
Which solution did I use previously and why did I switch?
Before Dundas, our company used Excel spreadsheets.
How was the initial setup?
Very straightforward initial setup.
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
Determine the amount of standard and power users you will have. The pricing is very different for both.
Which other solutions did I evaluate?
ZenDesk, SSRS, Tableau, QlikView.
What other advice do I have?
Overall Dundas BI has been great. Between the ease of creating dashboards and the quick response from support for technical questions. I would recommend Dundas all day long.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 16 2016