Dundas BI Review

The ability to draw data from numerous different types of data and combine them all into coherent data cubes and dashboards is valuable.

What is most valuable?

The ability to draw data from numerous different types of data (SQL Server, SAP NetWeaver BW, Oracle, Excel, etc) and combine them all into coherent data cubes and dashboards.

How has it helped my organization?

The simplicity involved in generating dashboards has dramatically increased the number of dashboards we can get into the hands of users each month.  Using easy drag and drop functionality, fast data discovery, and powerful dashboard tools is allowing us to quickly give the staff, managers, and decision makers the information they need to make informed decisions.

What needs improvement?

As with any software there are features that are not operating as expected or that could be improved.  For our organization the pieces of Dundas BI that need improvement are as follows:

1) It is currently not possible to connect a data cube built in the BI system to another data cube built in the BI system;

2) The system does not support two year Fiscal Year notation (ie. FY 20-15-2016 can only be recorded as either FY 2015 or FY 2016);

3) On some of the user interfaces, such as the "join" interface, it is not possible to cancel out of the screen without making any changes.

For how long have I used the solution?

We have been using Dundas BI since April of 2016.  Prior to that we were using Dundas Dashboard.

What was my experience with deployment of the solution?

No issues were encountered during deployment.  The first deployment took a bit longer due to the number of pre-requisites that needed to be setup on the server.  Our next two deployments (TEST and PROD) took less than half an hour to achieve.

How are customer service and technical support?

In the five years we have been working with Dundas using first Dundas Dashboards and now Dundas BI their customer service has always been some of the best I have ever experienced.  They are responsive, courteous, and genuinely interested in helping us find solutions.

Which solution did I use previously and why did I switch?

We used Dundas Dashboards prior to switching to Dundas BI.  We switched because the Dundas BI does not require the use of Silverlight, has a smoother and simpler data discovery model, and has a slicker interface for creating dashboards quickly.

What about the implementation team?

We implemented through an in-house team.

Which version of this solution are you currently using?
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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