Dundas Dashboard Review

Charting controls are very good, but cascading parameters should be handled more efficiently.

Valuable Features

  • Customizable UI
  • Out of the box grid control has very good features like interactive sorting, dynamic grouping, etc.
  • Option of writing custom code on almost all controls
  • Charting controls are very good

Improvements to My Organization

Overall executive dashboards carry a lot more information and they look more beautiful.

Room for Improvement

Cascading parameters should be handled more efficiently.

Use of Solution

3 years

Deployment Issues

Not anything in particular.

Stability Issues

In times of heavy load, the dashboards take a long time to load. Also, there were instances when changes made in one environment were not reflected in another, unless, and until ,we check it (note: we use a shared DB between environments).

Scalability Issues

Not tried to scale up on a very large scale, but in general there were no issues.

Customer Service and Technical Support

Customer Service:

We have a paid support license, and the service is good.

Technical Support:

We have a paid support license, and the service is good.

Previous Solutions

We used SSRS earlier, and the reason we switched was because this product had more features. This is in terms of better a UI and it supported the implementation of more complex dashboards.

Initial Setup

It's pretty straightforward, and the only complexity involved was in integrating it with our existing enterprise single sign on feature.

Implementation Team

We were the vendors for JLL and we implemented the solution along with JLL counterparts. When we started, we were novices with little knowledge on it, but the team had good knowledge in other reporting tools like SSRS.

Other Advice

It is a good tool with some very good out of the box features and good support for OLAP model and can be considered as implementing good dashboards. Finding the resources was a little challenging, and per my personal experience, it took longer to generate a typical report as compared to SSRS (although this could be because I was more comfortable with that tool), but the output was much more beautiful.

Another issue noticed was that the Silverlight and HTML versions, in most practical cases, had to be developed separately because there were some UI issues, and it did not work as smoothly as suggested in the demo. That showed that we just switched the viewer and using the same code gives both Silverlight and HTML output without any effort. This experience is now at least year or so old, and now it might be with more recent releases the product has improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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