Dundas Dashboard Review

Charting controls are very good, but cascading parameters should be handled more efficiently.

What is most valuable?

  • Customizable UI
  • Out of the box grid control has very good features like interactive sorting, dynamic grouping, etc.
  • Option of writing custom code on almost all controls
  • Charting controls are very good

How has it helped my organization?

Overall executive dashboards carry a lot more information and they look more beautiful.

What needs improvement?

Cascading parameters should be handled more efficiently.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Not anything in particular.

What do I think about the stability of the solution?

In times of heavy load, the dashboards take a long time to load. Also, there were instances when changes made in one environment were not reflected in another, unless, and until ,we check it (note: we use a shared DB between environments).

What do I think about the scalability of the solution?

Not tried to scale up on a very large scale, but in general there were no issues.

How are customer service and technical support?

Customer Service:

We have a paid support license, and the service is good.

Technical Support:

We have a paid support license, and the service is good.

Which solution did I use previously and why did I switch?

We used SSRS earlier, and the reason we switched was because this product had more features. This is in terms of better a UI and it supported the implementation of more complex dashboards.

How was the initial setup?

It's pretty straightforward, and the only complexity involved was in integrating it with our existing enterprise single sign on feature.

What about the implementation team?

We were the vendors for JLL and we implemented the solution along with JLL counterparts. When we started, we were novices with little knowledge on it, but the team had good knowledge in other reporting tools like SSRS.

What other advice do I have?

It is a good tool with some very good out of the box features and good support for OLAP model and can be considered as implementing good dashboards. Finding the resources was a little challenging, and per my personal experience, it took longer to generate a typical report as compared to SSRS (although this could be because I was more comfortable with that tool), but the output was much more beautiful.

Another issue noticed was that the Silverlight and HTML versions, in most practical cases, had to be developed separately because there were some UI issues, and it did not work as smoothly as suggested in the demo. That showed that we just switched the viewer and using the same code gives both Silverlight and HTML output without any effort. This experience is now at least year or so old, and now it might be with more recent releases the product has improved.

Which version of this solution are you currently using?

Version 3.5, 4, 5 (Dundas Dashboard)
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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