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Dundas Dashboard Review

It's a pretty stable product but sometimes I need to refresh IIS on the server before changes are picked up.

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Valuable Features

The ability to drag and drop dimensions into place and the ease of use that the reporting provides.

Improvements to My Organization

I work with "not the smartest" analysts and this tool provides them the ability to dive for their answers.

Room for Improvement

For what the tool offers and its relatively cheap price tag, not too much.

Use of Solution

I've used it for almost two years.

Deployment Issues

Dundas is constantly not picking up cube changes when deployed. I must refresh IIS on the server before changes are picked up. It doesn't happen all the time for data but should any column/row headers change, it happens then.

Stability Issues

It's a pretty stable product.

Customer Service and Technical Support

Customer Service:

Pretty good, although some of their upper account execs tend to not be as helpful.

Technical Support:

Excellent, the few times I have to use the support, they resolved the issue(s) within 24 hrs.

Implementation Team

It was implemented in-house.

ROI

It's pretty good.

Other Advice

Make sure to detail your steps and thoroughly design your templates.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Jun 03 2015

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