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Dundas Dashboard Review

Updating the application to newer versions consistently failed but it is straightforward to implement.

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What is most valuable?

It has easy access to the data cube.

What needs improvement?

Documentation for developers
Dashboard scripting

For how long have I used the solution?

I used it from 3/11/2014 to 12/1/2014.

What was my experience with deployment of the solution?

Updating the application to newer versions consistently failed and had to be repeated multiple times per server.

What do I think about the stability of the solution?

Random and obscure errors with poor exception details.

What do I think about the scalability of the solution?

Deployment of new dashboards to a multi-server environment could be a hassle.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

6/10. It's geared more towards users rather than developers.

Which solution did I use previously and why did I switch?

We have since moved on from Dundas, and instead developed an internal solution.

How was the initial setup?

It was mostly straightforward.

What about the implementation team?

We implemented it in-house.

What was our ROI?

None.

Which other solutions did I evaluate?

It's not a development platform. It is meant for end users. Developers only required for custom user-store implementation, custom setup, etc. If quick dashboards are required without heavy features or customization, and there is no dedicated BI/Analytics developer, then Dundas Dashbaords works fine.