Dundas Dashboard Review

Updating the application to newer versions consistently failed but it is straightforward to implement.


What is most valuable?

It has easy access to the data cube.

What needs improvement?

  • Documentation for developers
  • Dashboard scripting

For how long have I used the solution?

I used it from 3/11/2014 to 12/1/2014.

What was my experience with deployment of the solution?

Updating the application to newer versions consistently failed and had to be repeated multiple times per server.

What do I think about the stability of the solution?

Random and obscure errors with poor exception details.

What do I think about the scalability of the solution?

Deployment of new dashboards to a multi-server environment could be a hassle.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

6/10. It's geared more towards users rather than developers.

Which solution did I use previously and why did I switch?

We have since moved on from Dundas, and instead developed an internal solution.

How was the initial setup?

It was mostly straightforward.

What about the implementation team?

We implemented it in-house.

What was our ROI?

None.

Which other solutions did I evaluate?

It's not a development platform. It is meant for end users. Developers only required for custom user-store implementation, custom setup, etc. If quick dashboards are required without heavy features or customization, and there is no dedicated BI/Analytics developer, then Dundas Dashbaords works fine.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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