Entrinsik Informer Review
Excellent, user friendly reporting tool


Valuable Features

The user friendly aspect of the interface and flexibility of usage. Security is robust but simple to implement.

Improvements to My Organization

Now we have users who can edit and create their own reports. We can automate reporting, including emailing reports.

Room for Improvement

More integration with MS Office, better description of the fields and where and how they are used.

Use of Solution

4 years

Deployment Issues

None

Stability Issues

None

Scalability Issues

Not so far

Customer Service and Technical Support

Customer Service:

Excellent

Technical Support:

Excellent

Previous Solutions

No, we didn't previously use a different solution.

Initial Setup

The installation is straightforward, deciding how to map your data is complex because the data is complex.

Implementation Team

In-house team

ROI

1 year

Pricing, Setup Cost and Licensing

$25k, $7k annually

Other Solutions Considered

Yes, Ellucian's CROA.

Other Advice

No

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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