Exabeam Fusion SIEM Review

Very good timeline based analytics and user friendly


What is our primary use case?

I run a consulting organization and I also do a lot of enterprise architecture and solution architecture for security services.

What is most valuable?

Valuable features are its timeline based analysis and that it's user friendly. Response from the platform itself is good which makes it easy to manage. The UI is also a good feature. 

What needs improvement?

The product is good but the organzation is rigid and not flexible in the way they operate. Their response time is very bad. They obviously have a small team and not enough staff. They have their own priorities, it seems but the customer should be their first priority. The company really needs to improve their commitment to their customers. 

For how long have I used the solution?

I've been using the solution for about four years. 

What do I think about the stability of the solution?

Stability is fine. 

What do I think about the scalability of the solution?

Scalability is fine. 

How are customer service and technical support?

There are no issues with technical support. 

How was the initial setup?

Initial setup is fairly straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable

What other advice do I have?

From a product perspective, it's a good product but the company needs to improve the way it functions. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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