FireEye Email Security Review

Easy to use, well-integrated, and responsive technical support


What is our primary use case?

The primary use case of the solution is for detecting malicious URLs which has been delivered through email. We either block or remove the destructive emails. 

What is most valuable?

What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use. 

What needs improvement?

I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed. 

As an additional feature, I hope for more interactive emails. 

For how long have I used the solution?

I have been using FireEye Email Security for approximately four years. 

What do I think about the stability of the solution?

I find the solution stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 4000 people using the solution in our organization.

How are customer service and technical support?

The technical support is very responsive and fast. They send an email on the same day of the call. 

How was the initial setup?

The solution requires configuration, without deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution requires a license to be purchased for every user. 

What other advice do I have?

I recommend the solution. 

I rate FireEye Email Security an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about FireEye, Cisco, Forcepoint and others in Email Security. Updated: September 2021.
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