Forescout Platform Review

Easy to deploy, stable, and offers good network visibility


What is our primary use case?

We're Forescout partners and offer this as a solution to our clients.

What is most valuable?

The solution's most valuable aspects are its network visibility and its ability to extend into other solutions for integration purposes. 

The initial setup is quite simple. It's not too complex or difficult to set up.

What needs improvement?

The solution needs more definitive pricing. The costs are hard to nail down.

For how long have I used the solution?

I've been using the solution for less than two years. It's been one and a half years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution is stable. It's very reliable. There aren't bugs or glitches. It doesn't crash.

What do I think about the scalability of the solution?

The solution is scalable. If an organization needs to expand it out, they are able to fairly easily.

We tend to use this solution for different sized companies in various markets.

How are customer service and technical support?

Technical support is great. We find them to be quite knowledgeable and responsive. We're very satisfied with the level of support we receive.

How was the initial setup?

The initial setup is not complex at all. It's straightforward. It's pretty easy to manage.

What about the implementation team?

We implement and deploy the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is very important in Sri Lanka. We're sensitive to pricing. We'd like it if the solution was more clear on their pricing and if they were able to lower it.

What other advice do I have?

We try to always use the latest version of the solution.

We're a partner. We use various deployment models, depending on the company we are implementing the solution for. We use both cloud and on-premises deployment models.

I'd recommend the solution to other users and companies. We've been quite pleased with the solution so far.

The customers seem to be very happy with the product as a whole. It's just the pricing that worries everyone. There's the competition to consider. If others can offer better pricing, I believe we would probably consider deploying it instead.

That said, overall, I'd rate the solution nine out of ten.

Which version of this solution are you currently using?

8.2
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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