HPE 3PAR Flash Storage Review

I like the performance, scalability, and cost effectiveness.

Valuable Features

  • Reliability
  • Support
  • Flash storage - I wish we were using it

Improvements to My Organization

We have not had a moment's down time.

Room for Improvement

I would like it to be greener, with a lower power draw and generating less heat. That is not a comment on a problem with this SAN, it's something I look for in any hardware additions.

Use of Solution

It entered into production in July 2012.

Deployment Issues

Nothing unexpected.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's fine, no issues.

Technical Support:

Two years ago it was 9/10. Now, perhaps it's 7/10. The quality is still excellent but, like many other vendors, the primary support is on the other side of the world, and there is a time zone issue. We will schedule a patch and I'll see an email or a phone message that came in between midnight and three AM, with a question. You lose a day replying, because the engineers don't call with questions during normal business hours in the Central Time zone. This is not an issue if you run a night staff.

Previous Solutions

We also previously used NetApp and Xiotech, and switched to 3PAR as HP presented a solution that addressed performance, scalability, and, I'm told, it was cost effective.

Initial Setup

The HP setup spreadsheet is a beast. It's much more extensive than any previous SAN, but going through the process addresses almost every issue that's likely to come up.

Implementation Team

We were guided through this process by Sayers Consulting. They were outstanding, especially Bill Tohtz and Dean Flatland.

Other Solutions Considered

Yes, we looked at several presentations.

Other Advice

Set time aside to go through the setup spreadsheet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Calvin Zito, HPEStorageGuyVendor

Thanks for the review - so much has changed since you implemented your T-400. You've probably heard about the HP 3PAR StoreServ All-Flash Array. HP 3PAR All-Flash won the All-Flash Product of the Year Award from TechTarget. I have a blog that talks about it. http://hpstorage.me/19Cw9a8. We also introduced the 7000 family that brought the fabulous 3PAR architecture down to the midrange and in fact in less than a year rocketed to the #2 mid-range array.

For anyone that wants to read more about HP 3PAR, here's a link to the hp.com product page: http://hpstorage.me/1IW1V0t. And if you want a more technical view, here's a link to 3PAR articles on my blog: http://bit.ly/XJjczN

29 April 15
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