HPE 3PAR StoreServ Review

For us, the most important feature is reliability.

What is most valuable?

For us, the most important feature is reliability. It must be tough because we work in a hospital and we want it to be solid. It must work always, always, always.

How has it helped my organization?

We count on that it works and it's always on; at a quarter of the price. The price and the reliability are key for us.

What needs improvement?

We need faster disks, but their solid-state disk takes care of that. But they are expensive. I think the solution is to spend more money.

What do I think about the stability of the solution?

It is really stable actually. We never have unplanned downtime. It is really on call for us. We upgraded from the HPE EVA systems to the 3PAR and I think it's better than our last EVA system.

What do I think about the scalability of the solution?

We have had to scale up a couple times now because our imaging is growing about 30% per year. We cannot plan it; we have to upgrade it. The scalability is really good. We just put in more hardware and it starts to run.

How are customer service and technical support?

Technical support is not so good. They don't understand us and we don't understand them. We had quite simple questions and tend to be transferred somewhere else.

Which solution did I use previously and why did I switch?

Actually, it was HPE old technology. We really didn't switch anything. It's HPE already just old hardware, so we just upgraded.

How was the initial setup?

I was not involved with the setup.

Which other solutions did I evaluate?

We didn't consider any other vendors because we did an upgrade from old HPE hardware. We can trust it. The whole process works very smoothly. No downtime; that is important for us.

What other advice do I have?

We like the system, so I can suggest to a friend that 3PAR is okay.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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