IBM Spectrum Virtualize Review

It helps us to manage our storage in a way that allows us to put different frames inside or out of our storage infrastructure.


What is most valuable?

The product helps us to manage our storage in a way that allows us to put different frames inside or out of our storage infrastructure and migrate.

How has it helped my organization?

The benefits are that it speeds up provisioning of the storage across different tiers and allows a small team to manage that function, for many petabytes of data.

What needs improvement?

I think they are doing a good job with the features that are there. I don't really have that much to add for the next release. I like what we see.

What do I think about the stability of the solution?

Stability has been outstanding. There are failures, but they are designed to have failures, and we have not had a single data loss incident, even throughout some pretty funky upgrades.

What do I think about the scalability of the solution?

We are SVC customers and we would like to see the ability to add more nodes. After some sessions that we've had this morning, now we're understanding why this hasn't happened, but we still have hope that it will happen. We will be able to go from an 8-node cluster up to maybe a twelve or fourteen. It would make us really happy.

How is customer service and technical support?

For this platform, the technical support has been great. We have had very few issues that haven't been resolved, in a timely fashion.

The expense for support and maintenance is a little bit on the heavy side.

How was the initial setup?

I have been involved in the initial setup process. We have production in the DR clusters, some of the production clusters have been in place prior to my arrival, but we have done the same thing in DRs.

The setup was very straightforward. We also have a guy who we call as “our good luck charm”. He is our reseller who comes to help us out; when he is not there things don't go as good, but when he is there he doesn't do much besides bring us the food and gives us great advice. They provide good, reliable support and he is a great guy.

What other advice do I have?

In regards to the vendor selection, it's a price versus reward scenario. We have to be very conscious of what we spend and we have to make sure that the company is spending their money well. So, we're able to buy the products that allow us to have uptime.

If you can afford it, get it. It's great.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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