Imperva Incapsula Review

We're using the security rules to block all secured areas by IP.


What is most valuable?

Security rules and DDoS protection.

How has it helped my organization?

Well, just by using the security rules to block all secured areas by IP minimized the chance of sensitive data leaking outside.

What needs improvement?

I'd like it to work with Let's Encrypt.

For how long have I used the solution?

1.5 years

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

Once going enterprise, support is excellent.

Technical Support:

Once going enterprise, support is excellent.

Which solution did I use previously and why did I switch?

CloudFlare and I switched because we needed more locations.

How was the initial setup?

Took us 10 minutes and we just waited for the DNS update.

What about the implementation team?

In house.

What was our ROI?

No ROI since we use it for protection. Its an additional expense with no ROI expectations.

What's my experience with pricing, setup cost, and licensing?

Always check the enterprise option, it gave us great rates.

Which other solutions did I evaluate?

We used CloudFlare in the past and we thought about working with Reblaze.

What other advice do I have?

Try it for 30 days, it will amaze you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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