Imperva Incapsula Review

Provides WAF configuration. I would like them to improve the reporting interface and filtering.

What is most valuable?

WAF configuration is the most valuable feature.

How has it helped my organization?

  • Reduced spammers during competitions
  • Bot reduction

What needs improvement?

Improve reporting interface and filtering.

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

Mostly, we have not encountered any stability issues, except the occasional leak from the HK pod.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We previously used Fortinet.

What was our ROI?

Our ROI is about 45% since deployment on reduction of our cloud bill.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is extremely competitive.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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