- Easy-to-set-up CDN with PCI-level IDS/IPS
We offer Incapsula for every customer project we host, as a default.
The default service is great!
I have used it for two years.
Sometimes, the SSL setup can be a bit slow/inconsistent.
There was only one minor incident with service availability, if I remember correctly.
Nope; we have not encountered any scalability issues.
Some tickets seem to hang for some reason and some of the more-technical tickets seem to go through lot of different people before they get solved, but generally the customer service has been good.
General documentation is good enough that we haven't needed technical support that much, but the answers have been good once you go through the "Off-the-shelf" answers.
We did try CloudFlare, but the pricing didn't suit our use case too well.
The initial setup is fairly straightforward for a technical person.
An in-house team implemented it all the way.
ROI is ~90%.
Pricing is a good match for the features we use.
Before choosing this product, we also evaluated CloudFlare because it appeared first in Google.
Basic setup is simple but, as with any caching/WAF setup, there are tricks you need to learn. But it works really nice out of the box!