We use this solution for implementing Customer Support for SCM, MFG, and Finance.
We use this solution for implementing Customer Support for SCM, MFG, and Finance.
This solution has brought structure and shape to our day-to-day operations.
The most valuable features are the exit points that enable integration with external software.
The connectors, performance, and knowledgebase availability can be improved.
We have been using this solution since the days of version 3x.