We use this solution for implementing Customer Support for SCM, MFG, and Finance.
Infor LX Review
Good integration with external software has helped bring structure to our routine
Oct 01 2019
What is our primary use case?
How has it helped my organization?
This solution has brought structure and shape to our day-to-day operations.
What is most valuable?
The most valuable features are the exit points that enable integration with external software.
What needs improvement?
The connectors, performance, and knowledgebase availability can be improved.
Which solution did I use previously and why did I switch?
We have been using this solution since the days of version 3x.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Author
Mohan-S
Sr IT/Business Consultant at Ottap
Real User
Top 5LeaderboardHighlights
Pros
The most valuable features are the exit points that enable integration with external software.
Cons
The connectors, performance, and knowledgebase availability can be improved.