Juniper Ethernet Switches Review

Reliable, high capacity switches but the pricing for support needs improvement


What is our primary use case?

We are solution providers. We offer many solutions to customers and the Juniper Ethernet Switches are part of our offering.

What is most valuable?

For switching, it's stable compared to others. 

The switching capacity is very high, and the virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is also good.

Recently, they are offering cloud-ready switches for the same series. When you have decided to go for the cloud, there are switches that are ready for that.

What needs improvement?

The management platforms for the network need improvement.

The pricing for support needs to be reduced, and the lead time for the switches should be lower.

They may already be working on this but I would like to see improvements with visibility, analysis of the traffic, and similar features. When you compare with other manufacturers, they have to work in these areas more.

For how long have I used the solution?

I have been using these switches since 2014, it's been for six years.

We offer the latest technology but sometimes from three to five years, and we are offering refreshment, and whatever has been announced by the industry.

What do I think about the stability of the solution?

These switches are stable.

What do I think about the scalability of the solution?

It is easy to scale. They have a stacking feature so you can scale up, for certain series, up to 12 switches per rack. Also, in terms of distribution or core switches, they have modular devices so they can add cards and modules to scale up.

How are customer service and technical support?

I have not contacted technical support directly. We have a different team who handle the technical requirements.

Which solution did I use previously and why did I switch?

Because we are solution providers, we use many different versions.

How was the initial setup?

The initial setup is somewhat straightforward.

The time it takes for deployment depends on the site by the situation, the customer requirements, and the size of the network. Normally, it doesn't take very long.

When you compare with others, it's almost the same thing.

What's my experience with pricing, setup cost, and licensing?

The pricing for the support is very high.

What other advice do I have?

I would recommend these switches, but what I would also highly recommend along with this new trend or new experience is to at least get training for Juniper configuration, at least the basics.

Training will help you be more familiar with it. You will at least have the basics in case of maintenance or troubleshooting.

Juniper has good documentation for its ethernet switches.

I would rate Juniper switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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