Kemp LoadMaster Review

Excellent support, no outage, and scalable


What is our primary use case?

We have several customers for different services. We have built services on private cloud libraries. We load Java and Python. A lot of these applications interact at multiple data points. For that, we use software load balancers. 

What is most valuable?

It has been functional. We don't have any outages. 

What needs improvement?

When we go serverless, we may again have to revisit this because the configuration needs to be changed. With this change, we can run into a lot of other configurations that we haven't got into, which involve additional expenses. It would be challenging to convince management to buy at that price point. It would be a balancing act of justifying that expense and the value, that is, how it is going to save a bit of time and make our platform secure.

It can have better configuration ability. A lot of iterations happen when we have multiple servers pointing to the same domain. If we do not orchestrate carefully, it gets into a loop, which takes away the precious time of the user who is trying to subscribe to a service. It takes a little longer time to realize services as well as web pages.

For how long have I used the solution?

I have been using this solution for the past four months.

What do I think about the stability of the solution?

It is stable. We don't have any outages.

What do I think about the scalability of the solution?

It is scalable. It is a load balancer. We have around 2 lakh customers who are using our systems. Every single login has to go through these load balancers.

In terms of our plans to increase its usage, we are thinking of implementing our solution across the cloud. Therefore, when we go serverless, we may need a lot of cloud balancers. We will have to move to a virtual cloud balancer, which is altogether a multi-cloud. We want to take it across multiple geographic locations, which would be huge work.

How are customer service and technical support?

They are excellent. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was easy. We took it into production after two days, and it took less than 30 minutes.

What about the implementation team?

We implemented it ourselves, but consultants gave us all the information and required knowledge about how to verify. We spent two days doing a hands-on exercise in our staging area, and we were able to understand the entire software ergonomics. After we understood and played around, we finally did some hackathon. We finally concluded that the build is safe and secure, so we posted it. After that, we decided to post it to production. It took less than 30 minutes. We have three DevOps. Our overall software development team has around 20 people.

What's my experience with pricing, setup cost, and licensing?

Currently, no cost is involved with a virtual load balancer. They have used open source. We did not pay for software. We paid for the expertise. We are only paying the consulting charges, which are very reasonable, that is, around a thousand dollars.

What other advice do I have?

The load balancer that we're using right now is for having a tougher load balance between all the services. Very soon, we are looking forward to rolling out a serverless platform on Azure so that we remove the dependency on DevOps configurations and having this container management hub. We will move to a virtual load balancer. They have offered us a pretty competitive price. We are not using all the capabilities. We are only using a subset. We are in touch with their team, and they are very collaborative.

I would definitely recommend this solution to others. If they're looking out for a load balancer for a cloud or on-premises deployment, Kemp LoadMaster definitely works.

I would rate Kemp LoadMaster a nine out of ten. It is hard to find a thing to complain about.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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