LogRhythm Enterprise UEBA Review

A solution with a good interface and great reporting features but in need of better technical support


What is most valuable?

The solution's most valuable features are the graphical user interface and the reporting.

What needs improvement?

The search feature needs to be improved. 

The solution needs better filtering in the next versions.

For how long have I used the solution?

I've been using the solution for more than three years.

What do I think about the stability of the solution?

The stability isn't very good, but it's okay.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support is okay. It's not great. The problem is being able to reach the right people at the right time. This is what needs to be improved.

How was the initial setup?

The initial setup is very complex.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. There are also costs beyond the standard licensing fee.

What other advice do I have?

We use the private cloud deployment model.

I would rate the solution six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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