LogRhythm NetMon Review

Good reporting and logging capability, but the training should be improved and the price lowered


What is our primary use case?

We use this product for network monitoring, to assist with our network security and performance.

What is most valuable?

The most valuable feature is the log, which can be analyzed by our SIEM solution.

The reporting capability is good.

What needs improvement?

The training for this product is not very good and needs to be improved. For example, the instructor came with a specific outline and does not like to go outside of the box.

There should be documentation the describes more use cases and how to implement them.

For how long have I used the solution?

We began working with LogRhythm NetMon less than a year ago. Our second phase of implementation was completed about three months ago.

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and technical support?

We have consulted with the technical support team on a couple of things. I would say that they are ok.

How was the initial setup?

The initial setup for us was complex because we did not have much knowledge about this type of product.  

What's my experience with pricing, setup cost, and licensing?

The price of this solution is too high, so it should be made more practical and more valuable for the customer.

What other advice do I have?

In general, this is a good product. It is easy to configure and use.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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