Lync Online [EOL] Review

Lync Online for Enterprise Solutions


What is most valuable?

IM, Presence and EV

How has it helped my organization?

Anywhere access to the IM, Presence and EV. No worries of maintenance and monitoring.

What needs improvement?

More vendors for EV

For how long have I used the solution?

3+ Years

What was my experience with deployment of the solution?

Not really

What do I think about the stability of the solution?

Sometime when connecting to video conferencing on public Wi-Fi networks.

What do I think about the scalability of the solution?

Sometime when connecting to video conferencing on Ppublic Wi-Fi networks.

How are customer service and technical support?

Customer Service: Super GreatTechnical Support: Best in the Industry

Which solution did I use previously and why did I switch?

Availability, Scalability, Easy Integration with other Applications.

How was the initial setup?

Integration with domain and application

What about the implementation team?

In House

What was our ROI?

Lots of savings

What's my experience with pricing, setup cost, and licensing?

A few thousand US dollars.

Which other solutions did I evaluate?

No

What other advice do I have?

Keep adding and updating the new features.
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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