Lync Online Review

Sometimes when connecting to video conferencing on 3G/4G networks we have issues. Overall a good solution.


Valuable Features:

Virtual meetings with overseas colleagues with ease.   

Ability to share presentations over Lync with clients and other colleagues.   

Anywhere access to the IM, Presence.

Improvements to My Organization:

Standardization through one single communication platform and link up with the VoIP telephone systems.

Room for Improvement:

Sometimes when connecting to video conferencing on 3G/4G networks we have issues.

Use of Solution:

Since 2012

Initial Setup:

The business adopted the Lync as a standard communication across the group once they saw the ease of using it as well as the benefits. It took us a couple of weeks to get the external clients to connect to our Lync Gateway for presentations because of their firewall configuration.  

Implementation Team:

In-house IT Team. Good teamwork within the team across the region despite the time differences.

Other Solutions Considered:

Skype.

Other Advice:

We hope that Lync will keep up the good work for the new additions and improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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