ManageEngine Desktop Central Review

We're able to deploy software remotely and silently without interfering with users' work. However, they do need to improve their software QA and testing before releasing a new patch.


What is most valuable?

  • Software Deployment
  • Patch Management

How has it helped my organization?

We are a three-man team serving thousands of employees worldwide. Managing systems remotely is a tedious task, but thanks to this product we are able to deploy software remotely and silently without interfering with users' work.

What needs improvement?

Overall, I am happy with the features. However, they do need to improve their software QA and testing before releasing a new patch. It can take months before they can resolve an issue.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

The response time is great, but it takes time for them to resolve an issue.

Which solution did I use previously and why did I switch?

I haven't used any solution previously.

How was the initial setup?

It was already implemented when I joined my current company.

What other advice do I have?

Do ask for demonstration first, but overall this product is worth the money and continuous improvement is noticeable.


**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More ManageEngine Desktop Central reviews from users
...who work at a Financial Services Firm
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