ManageEngine Patch Manager Plus Review

Provides mobile device management, good reporting capability, and integrates well with other products


What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. We also use it within our own organization.

How has it helped my organization?

This solution handles our asset management, patch manage, and mobile device management.

What is most valuable?

The most valuable features are patch management and mobile device management.

This solution allows us to schedule reports, which works well.

This product integrates well with other solutions.

Automation with this tool is easy to do.

What needs improvement?

I find the user interface a little bit intimidating and not very appealing. This is something that should be improved.

For how long have I used the solution?

I have been using ManageEngine Patch Manager Plus for two months.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

The scalability is very good. Increasing the count is just a matter of purchasing extra licenses for it.

How are customer service and technical support?

Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.

Which solution did I use previously and why did I switch?

We did not work with a similar solution prior to using ManageEngine.

How was the initial setup?

I did not complete the installation but from what I understand, the initial setup is straightforward and easy to do. It involves installation on the server, as well as the endpoints. It takes approximately one day to do.

What's my experience with pricing, setup cost, and licensing?

The price of this product is reasonable.

What other advice do I have?

At this point, this product satisfies our requirements.

I would recommend this product, although it depends on the requirements. It can be integrated with a lot of other products, too. Ultimately, it depends on how it is that they want to manage their assets.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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