Being able to track open and click rates, so we can adjust email content appropriately.
Mandrill Review
We can track the links within emails to verify what is getting clicked.
What is most valuable?
How has it helped my organization?
We can track the links within emails to verify what is getting clicked so we can adjust the email content.
For how long have I used the solution?
I've used it for one and a half years.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
It's very good.
Which solution did I use previously and why did I switch?
No previous solution was used.
What about the implementation team?
We did a in-house implementation.
What's my experience with pricing, setup cost, and licensing?
To setup it cost the developers 20 man-hours to implement the product. Day-to-day is the standard pricing as per their website.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Get the analytics and development teams involved from the beginning.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 29 2015
Author
it_user231261
Senior Business Analyst at Transamerica Retirement Solutions
Vendor