McAfee ePolicy Orchestrator Review

With it, I was able to make an MSS (Managed Security Service) solution.

Valuable Features

  • Centralized management
  • The scalability
  • The report engine

Improvements to My Organization

I made an MSS (Managed Security Service) solution based on the ePO and McAfee Endpoint products.

This was before all the vendors made it themselves, and when I researched the major vendors, this was the best product for the project.

Room for Improvement

The fact that it uses MSSQL, and cannot be deployed on anything other than Windows, can be a problem. The system can get slow at times when you do big searches and reports.

Use of Solution

I've been using it since 2007.

Deployment Issues

We had some issues with deployments as this product was not made to be set up as an MSSP solution but we had a lot of help from McAfee, and fixed them all.

Stability Issues

The problems with stability as never in the ePO but in the Operative system (Microsoft Windows) and the database server (Microsoft SQL).

Scalability Issues

The scalability is very good.

Customer Service and Technical Support

Customer Service:

We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting the support we needed.

Technical Support:


Previous Solutions

F-Secure, but their product did not scale, and there are so many more endpoint products, that the ePO can handle than F-Secures Central management system.

Initial Setup

It was not the easiest projects I did, but with help from McAfee it was not that difficult.

Implementation Team

We implemented it in-house.

Pricing, Setup Cost and Licensing

We were a managed service provider, so the licensing was not what most customers have. We report in what we use, and pay after.

Other Solutions Considered

We looked at several options.

Other Advice

If you use any McAfee endpoint solutions in the enterprise you need to use the ePO, as there are no other options.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner, vendor and consulting.
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