McAfee ePolicy Orchestrator Review

A good interface that provides centralized control over our endpoints


What is our primary use case?

We have been using this solution for almost seven years.

The primary use case for this solution is to protect our endpoints. We are using an on-premises deployment model.

How has it helped my organization?

This is a centralized solution, and we have very good control over the endpoints when using this product.

What is most valuable?

The most valuable features of this solution are the antivirus and the DLP.

The interface, dashboard, and reporting are all very good.

What needs improvement?

The Virtual Patching feature needs to be improved.

We would also like to have something in the cloud.

What do I think about the stability of the solution?

The stability of this solution is fine.

What do I think about the scalability of the solution?

This solution is very much scalable.

We have more than fifteen-hundred users. It is our only protection that we have for our endpoints, and we plan to increase its usage as we grow.

How are customer service and technical support?

I would rate technical support an eight out of ten.

They do help to resolve issues quickly, but sometimes the responses come back late.

If you previously used a different solution, which one did you use and why did you switch?

We were using Symantec prior to this solution, but we switched because of the cost.

How was the initial setup?

The initial setup of this solution is straightforward.

Our deployment took place within one week.

What about the implementation team?

Our reseller assisted us with the deployment.

What's my experience with pricing, setup cost, and licensing?

This solution is priced in the mid-range.

Which other solutions did I evaluate?

We evaluated Trend Micro before choosing this solution, but we selected this one because of pricing and features.

What other advice do I have?

This is a solution that I recommend and would suggest for others to use.

The biggest thing that I have learned from using this solution is that it is very easy to use.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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