What is most valuable?
The most valuable feature is the centralized management. From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more.
The dashboard is simple to use.
What needs improvement?
There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring.
For how long have I used the solution?
I have been using McAfee ePolicy Orchestrator for about three years.
What do I think about the stability of the solution?
With respect to stability, I would like to see improvements made in terms of agent communication and compliance.
What do I think about the scalability of the solution?
I have not had the need to scale this product.
How are customer service and technical support?
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local support was quite decent.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?