It supports an extensive portfolio of protocols. It supports everything from the very basic web HTTP, which is kind of the bread and butter of load performance testing tools, to Citrix, Oracle, and even some Real X, and others. The breadth of the product is very valuable.
It is a very powerful tool. They pitch it as the market leader and it kind of is. It's that big “one-tool-fits-all” kind of option. You don't need to go and get several tools, each of which supports an individual kind of protocol. You can do pretty much everything on the entire stack with one tool. That makes it good.
Improvements to My Organization
It centralized our ability to offer a performance engineering service. We’ve been up as a one-stop shop for projects and programs to come in. We know what tools we’re going to use. Rather than custom fitting something for each project, we can say, “This is what we're going to recommend."
Room for Improvement
I'd like to see a more shared data repository. They have their costs up. I think they could expand it out a bit more so we could have it running across synthetic users and protocol types.
The stability is very good. A couple years ago, you might have been able to point a finger at HPE and say maybe they weren't doing enough with the product; so it was probably unstable. As it is, over the last couple of years, they've innovated a bit more. There's been a bit more change without losing the core stability.
The scalability is good. We got Performance Center, which is kind of the enterprise version of LoadRunner. That solved a number of pinch points for us by enabling us to run multiple performance engineering programs at once; so that is really good.
Customer Service and Technical Support
Technical support is really good. I’ve had stuff bounced around the world to have problems solved.
We were previously using LoadRunner and we moved to Performance Center. Under the covers, they are very much the same, but Performance Center just has a lot more flexibility from a licensing perspective and from a setup and management perspective. It was kind of a natural evolution.
The initial setup was really reasonably straightforward. We pretty much just followed the installation guide.
Other Solutions Considered
We also considered Microsoft. We chose HPE because of its breadth of capability.
When we selected a vendor, it was a trade-off between having the best in class and the price. It needs to be cheap and we need to get along with them.
Whether I would advise colleagues to choose this solution is entirely situationally dependent. It fits our needs and our project portfolio, but that doesn't mean that it will meet everyone else's needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jan 15 2017