Microsoft Defender Antivirus Review

Integrates well with Microsoft applications and endpoints and has a good antivirus

What is our primary use case?

We primarily use the solution for MDM, MAM, and Find Point.

What we did is we replaced our antivirus with Microsoft Defender. There are three products that we implemented, including the Endpoint Defender, which is deployed to all of our end points.

What is most valuable?

The antivirus and their Office Defender are pretty good, although we are still processing that. It seems to be really great at protecting office documents.

The solution integrates very well with Windows applications and Microsoft endpoint products.

The product doesn't take up too many resources. You don't have to install it in different areas. It's very easy to implement and use.

What needs improvement?

As I've only used the product for three months, I haven't really had time to explore the entire solution. However, I haven't found anything that is lacking just yet. Currently, we're actually behind on the current feature offerings and need to explore the system quite a bit more. It fits our needs so far.

The pricing could be a bit better.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is quite stable. It goes well with Windows applications. We haven't had any issues with it so far. It doesn't crash or freeze or glitch. However, we haven't tried the app just yet. 

What do I think about the scalability of the solution?

The solution is quite scalable. We've found it to be very easy to expand as needed. If a company needs to scale the solution, they can do so.

Currently, we have 151 people using the solution in our organization. We do plan to continue usage.

How are customer service and technical support?

I personally haven't had any experience with technical support just yet. Only my colleagues have spoken with them. Therefore, I can't speak to their level of knowledge or responsiveness.

Which solution did I use previously and why did I switch?

We were using a different product previously, however, I can't recall the name of it at this time. It might have been number three on the market in 2019. I can't recall precisely.

How was the initial setup?

The initial setup was not complex at all. There was really not much that we had to do due to the fact that we have Intune. Therefore, it was very easy to deploy.

It did not take long to deploy. We did it directly on the control panel, then the rest deployed to the other machines. What took longer was onboarding all the machines to Intune. Once they were there, they were all protected.

We have a partner that handles the maintenance for us. We have two technicians handling that aspect of the product.

What about the implementation team?

We had a partner that helped us with the deployment.

What's my experience with pricing, setup cost, and licensing?

The product pricing is definitely in the same range as other products. It's therefore not too expensive, however, it's also not too cheap. It could be better, however, it's Microsoft and they can pretty much set their pricing how they like.

What other advice do I have?

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

We're using the latest version of the solution.

I would recommend this product to other organizations. In fact, I already have.

Currently, I'd rate it an eight out of ten. That's with the knowledge gap I have, as a user that just started working with the solution recently.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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