NetApp ONTAP Review

The disks are stable and our data is safe

What is our primary use case?

It is the easiest way to backup, restore data, and access data along with keep it secure. It has an easy interface to manage all the data.

How has it helped my organization?

It has made it easy to deal with the scalability in our organization along with the mass increase of data. We avoid loss of important data and can recover it completely. NetApp has made this challenge for us easy.

What is most valuable?

  • Saving data and backing up it, up to the minute.
  • 100% guarantee restoring data. 
  • Saving money because of the dedupe technologies.

What needs improvement?

I would like more security against the malwares, spyware, and ransomware. I feel like ONTAP is a bit lacking in this area.

What do I think about the stability of the solution?

It is very stable. You can trust NetApp almost 100% that it will work fine. The disks are stable and our data is safe with NetApp.

What do I think about the scalability of the solution?

If we want to change things in models, such as add, replace, and adjust to another client, it is very easy. This is a good thing.

How are customer service and technical support?

They have very good tech support who always answers our questions and troubleshoots our issues. They're great. It is easy to escalate, and they have friendly people. They will help you all the time, every hour in a day.

Which solution did I use previously and why did I switch?

NetApp was our first storage solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used Encore Technology Group. Our experience was not very good as they lost data, which was a critical mistake for us. They also did not respond in time.

What was our ROI?

Because of the dedupe technologies and Data ONTAP servers, we have saved 20% on hardware. This is a lot of money for us.

What's my experience with pricing, setup cost, and licensing?

While it is going to cost a lot of money, their technologies is worth it.

Which other solutions did I evaluate?

We also considered HPE and IBM, but NetApp was the cheapest, friendliest, and most accessible.

What other advice do I have?

It is friendly to use and manage. They are very good in backup and restoring 100% of things up to the minute. It's very easy for regular users. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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