NetApp ONTAP Review

You can scale it however you want, depending on your data center footprint


What is our primary use case?

We're using it as a file-based solution. The majority of our business users are file-based. We're also using it for virtualization for backup storage. Its programs are very good.

We are also evaluating the All Flash FAS solution. 

How has it helped my organization?

The group that I work with is media-based, so we usually use large files as compartments. 

We do use ONTAP for our mission-critical applications.

We save space through deduplication. While it depends on the application that we're using, we can save anywhere from 2G to 3G, which is really good.

What is most valuable?

  • It is easy to manage. 
  • A novice can use it.
  • The Snap features of ONTAP.
  • It has all the good features that everyone wants.

What needs improvement?

It takes them a few seconds to do a failover. I hope they can reduce this to milliseconds or at least drive it down to less than two seconds. Some of their competitors are already doing this.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

Stability is very good. 

What do I think about the scalability of the solution?

You can scale it however you want, depending on your data center footprint. I don't see higher limitation for how far you can scale. It's the same interface so you don't have to worry about managing it.

How are customer service and technical support?

I would rate the tech support as a nine out of 10. We get the support when we need it.

How was the initial setup?

The initial setup is straightforward. We did not have to worry about the configuration, as NetApp comes in and installs it.

What about the implementation team?

We used a reseller, who was really good, for the deployment. 

What was our ROI?

We are seeing ROI from ONTAP. Within three years of using the products, we barely saw any complications with its usage. We have been using it for over ten years now.

ONTAP has helped our organization reduce its overall cost of storage (somewhere in the high millions).

What's my experience with pricing, setup cost, and licensing?

    1. We receive the best support for a lower price point.
    2. The price point is very competitive and inexpensive compared to what you receive from other vendors in the market. 

What other advice do I have?

We just started knowing NVMe over Fabric. We haven't used it but I think it's a great idea. They are trying to make the data closer to the CPU, so it will give you more confidence.

Our approximate cost per IOP is $0.18 USD to $1.00 USD depends on the scale of the site. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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