What is our primary use case?
I use this solution for automated web application testing, and upon the first sight of the web app. I work alone in my company, so a helping hand is always useful. Netsparker did the job.
I use it principally for mapping the web application attack surface using its really good crawler.
How has it helped my organization?
Netsparker has done an awesome job with its crawler, as it has found all of the links (also thanks to its good DOM parser).
It has helped me a great deal on a first try over websites.
Netsparker made my work a lot easier in mapping web applications.
What is most valuable?
The most valuable feature is the crawler because it can found many links and generate close to a full sitemap.
It correctly parses DOM and JS and has really good support for URL Rewrite rules, which is important for today's websites.
It also parses web services like SOAP, REST API, WSDL, and more.
Another thing I really like about Netsparker is the payload list that covers, including every type of vulnerability.
Netsparker Hawk is another good "tool", as it helped me locate some easy-to-find SSRF and XXE vulnerabilities in production websites. Its technology is really good and works well. OOB (Out Of Band) payloads work well.
What needs improvement?
The scanner itself should be improved because it is a little bit slow.
CPU usage should be improved due to my PC's fan going mad.
RAM usage also should be improved as well.
The attacker part of the scanner should be more fluid and faster.
There should be some option to tune up the scan, like throttling requests or using some WAF/IDS/IPS bypass technique. It needs more than what is currently in the Advanced Options.
The passive analyzer for some vulnerabilities should be improved, as it doesn't get all vulnerabilities. It should also be more efficient.
The scanner should also use some cool techniques to inject payloads, like replacing the entire body and Content-Type header (like for XML input).
For how long have I used the solution?
How are customer service and technical support?
The customer service is good.
There are some problems with languages (like for Italian they send you people who can speak Italian just a bit, but it's ok).
Which solution did I use previously and why did I switch?
I have used Burp Suite Professional and Acunetix.
I switched to Netsparker just to try it and understand how it works.
How was the initial setup?
The setup is really easy and straightforward.
What about the implementation team?
For the trial, Netsparker itself contacted me by phone. Their support is really nice and helpful.
What's my experience with pricing, setup cost, and licensing?
I think that price it too high, like other Security applications such as Acunetix, WebInspect, and so on.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
You can use Netsparker but use it carefully as some payloads can be dangerous in production. This is the same as Acunetix, WebInspect, and others.
Every scanner should have an option like Burp Suite to use dangerless payloads (with Distribute Damage extension).
Disclosure: I am a real user, and this review is based on my own experience and opinions.