Opsview Monitor Review

It allows proactive event management for infrastructure and business services.


What is most valuable?

For me, scalability and reliability are the product's most valuable features.

How has it helped my organization?

It allows proactive event management for both infrastructure and business services.

What needs improvement?

Opsview lacks few features. All of the areas we listed for improvement were implemented in version 5.

Nonetheless, if it were to become more than a super monitoring tool, I would wish for an integrated CMDB and call-logging module to create a standalone integrated IT service management system out of it. It has the potential!

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

We did not encounter any issues with stability in our implementation.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability. It easily scaled up to two datacentres when the need arose.

How are customer service and technical support?

Technical support was professional and knowledgeable.

Which solution did I use previously and why did I switch?

We used Nagios Core Open Source, so we had no certifiable support.

How was the initial setup?

Setup was straightforward. Population of checked hosts was automated, thanks to the RESTful Web API. We added multiple hosts and check configurations this way.

What's my experience with pricing, setup cost, and licensing?

I feel that the pricing is fair and well worth it for the value extracted from it.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Icinga.

What other advice do I have?

Plan carefully and use the wiki!

Which version of this solution are you currently using?

4
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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3 Comments

author avatarit_user289056 (Enterprise IT Management Consultant with 51-200 employees)
Top 5Vendor

Can you provide information as to what detailed functionality the product offers? What algorithms, what views, what data feeds, what data outputs
...

author avatarit_user488880 (IT Operations - Senior Analyst / Engineer at a media company with 1,001-5,000 employees)
Vendor

Hi Philippe. Yours is a rather global query that could be answered by reading available knowledge for OpsView. Could you be a little more specific please? For instance: "how was the RESTful API leveraged to populate the hosts and associate them with specific host templates in your monitoring environment" ?

author avatarit_user289056 (Enterprise IT Management Consultant with 51-200 employees)
Top 5Vendor

Hi Wayne, thanks for coming back. Let's start with this:
What triggers the webservice call and have you automated the matching of the templates to the monitored configuration items?
Can you also please point me to the doc you are referring to?
Many thanks!

Philippe