Oracle Database as a Service Review

Improves client satisfaction by decreasing their problems


What is our primary use case?

The primary use case is transaction services of the bank. The performance is amazing. It is very good for the all-flash disk.

How has it helped my organization?

  • More SLAs for the clients; better performance in our transactions for clients.
  • Improves client satisfaction by decreasing their problems.

What is most valuable?

  • The performance
  • The opportunity for recovery

What needs improvement?

I would like to see a better dashboard for the storage. It need to be more complete overall. At the moment, it is basic. 

What do I think about the stability of the solution?

The stability is very good. There have been no problems.

What do I think about the scalability of the solution?

The scalability is good. There have been no problems.

How is customer service and technical support?

We have had no issues contacting technical support. We use the Chilean and US support offices, and they respond quickly.

Which solutions did we use previously?

We had Hitachi storage, but the performance and the support were very bad.

How was the initial setup?

The initial setup was easy.

Which other solutions did I evaluate?

We looked at Dell storage, but we chose Oracle due to its performance, security, and scalability.

What other advice do I have?

I would recommend the solution. It is quite complete and very good.

Most important criteria when selecting a vendor:

  • Recommendations
  • Performance
  • Stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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