Oracle Linux Review

Because it's well known, I can leverage the skills in my organization; but needs better bug logging


Video Review:

What is most valuable?

I would say it is more in the "soft" part. Lots of people love Oracle Linux and it gives a lot of stability to our platforms.

How has it helped my organization?

It's the skill, I can leverage the skill because it's known by the majority of the people in my organization. It's not a constraint, the fact that I need resources. And it's the stability and the tuning of the system.

What needs improvement?

I would say better logging of the bugs. Recently we had an issue and it was extremely painful to find out what the issue was on our platform. Only after three weeks of deep analysis did we find out it was a bug in the kernel of Linux. Maybe something that can help to provide better information on the issue itself.

What do I think about the stability of the solution?

The stability I found is extremely good.

What do I think about the scalability of the solution?

We are pretty good in planning, no issues. Every now and then we face some problem but given the fact that we have really qualified and skilled people we can solve it pretty fast, and the support is good.

How is customer service and technical support?

It's good when you reach the people, the people with the skill that can support you. Sometimes it's difficult to find the right people and get the right attention. When you have the right people and the right attention, things go smoothly.

How was the initial setup?

I would say straightforward with a little bit of complication. Complication depending, possibly, on the hardware or other stuff related to the platform where it’s running. But overall, straightforward. 

What other advice do I have?

I would suggest start to get some knowledge on your own, know what it is about. Then, when you approach the expert, you know what to ask. Make a dichotomic approach, the right questions.

Basic training is always recommended. I would not go too deep in unnecessary training; do basic training and then start working on it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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