What is our primary use case?
We use Enterprise One for our Project/Portfolio Management. I'm new so I'm still learning about the tool but from what I know so far, right now, we mostly use it for tracking, status reporting, budget/financials/contracts, level of effort time tracking, and project governance.
How has it helped my organization?
Enterprise One has enabled us to minimize the usage of other tools like tracking in Excel and have one place of the source at a consolidated level. This tool has reduced the amount of time and improved visibility across the organization on Portfolio Management. Everything is in Planview. Planview is the source of truth. So that really helps us to efficiently look at the budget, scope, schedule and to identify if there is any variance. There's a lot of learning still to do as we are also new to this tool, but right now it works for us.
There are also a few tool limitations, but this has also brought us together as a team and community to be creative, to revise and simplify the governance, focus on what is important to be tracked and reported.
What is most valuable?
Real-time information. Enterprise One is good for enabling me to see what stage of work and the current financials. I'm able to see where it is during the project adaptation, project summary, and also comparison to the performance baseline. Since I'm still a little new to this, I am still learning how the organization is adapting to the tool. The Planview conference gave me a lot more ideas, in terms of what more I can do with Planview.
We do have an in-house reporting and analytics team that are working on creating custom build reportings to generate tiles and utilizing the Power BI functionality. It has been really a very cool report that has graphics with color-coded information making it easy and user-friendly. Again, as we are still new to this tool, it has been continuous learning on how to use it better and as we continue to invest time, cost and efforts we are excited to explore what would be its full capabilities.
We think that Enterprise One will help with the prioritization of projects through alignment with strategic objectives. We haven't gotten there yet because we're moving towards the product Portfolio Model.
What needs improvement?
When I just joined, it was very easy for me to pick up. I was able to get myself familiarized within a month or two. I think it's a very easy tool to use. Although Enterprise One is easy and user-friendly, currently the learnings have been more via trial and error, I think if Planview could provide better consistent training like a tool demo, structured training, how-tos that would help tremendously.
For how long have I used the solution?
I have been using Enterprise One since I joined my company around four to five months ago but I believe it was rolled out in the organization about 1 year ago.
What do I think about the stability of the solution?
We're still learning about the tool being about 1 year in, so far it has been fulfilling the purpose and the need of the organization.
What do I think about the scalability of the solution?
We are currently transitioning to a more Product based model and Planview has been a great tool to help us and I believe as we succeed that might give us the opportunity to explore other Planview products that might scale the use of this solution.
How are customer service and technical support?
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with the point of contact. We do have a list of the backlog of the things that weren't functioning as intended or something that needs to be added. Our recent rep has been very helpful.
Which solution did I use previously and why did I switch?
Previously, my company used Oracle Primavera. I think they switched because of the stability. Planview gives the organization what they want. We're able to do all project/product management in a very simplified and yet robust manner without any added complexity.
How was the initial setup?
I wasn't involved in the setup of the tool here, but I heard was it was quite challenging specifically for configurations and to receive good technical support. It took a few executive escalations, but we were eventually assigned an excellent support representative.
What other advice do I have?
I wasn't intimidated by Enterprise One because even though I'm totally new to Planview, it is very easy to use. It fits the purpose of what the organization wants. We just want to make sure we know how are we tracking our resources, budget, etc. Enhancing the integration part would help. So once we explore the integration aspect, like with JIRA, where we can pull the milestones in and automatically log time, etc, I think that will enhance what the company is trying to achieve.
Planview is pretty cool. It does what you need to do. My advice would be not to overcomplicate it.
I would rate Enterprise One an eight out of ten.
Which deployment model are you using for this solution?