Planview Enterprise One Review

The product has been stable and reliable throughout our testing


What is our primary use case?

The primary use case is for portfolio management on product development.

What is most valuable?

We do a lot of big projects which are pretty expensive to structure the product development around and see the progress. Every time we start a project, we have to expense the spends for certain amounts. We need some baselines, like predictive versus actual.

For how long have I used the solution?

We are just getting started. We got into Planview a couple of years back. We are still learning.

What do I think about the stability of the solution?

The product has been stable and reliable throughout our testing.

What do I think about the scalability of the solution?

So far, it has been scalable.

How are customer service and technical support?

The support is good. There are some good people there.

My frustration is that there is so much turnover at Planview. Every time we have had an issue, particularly on the sales side, you're talking to a new set of people. 

The technical people are very competent, but there is so much turnover in the people that we talk to, and that's frustrating. They will say, "We can make this work." Suddenly, that guy has left, and we have no one. Then, we have to start all over.

Which solution did I use previously and why did I switch?

The decision was made before I was in charge of Planview.

How was the initial setup?

We found it the best to hire the Planview team and get the setup done through them. It took a couple of days.

What about the implementation team?

We used Planview for the implementation.

What was our ROI?

It is way too soon.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are about a quarter of a million dollars per year.

What other advice do I have?

I would rate the product a seven out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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