Rapid7 AppSpider Review

scalable, good customer service, and simple install


What is our primary use case?

I try to have our customers to use the solution, then I review the solution, and then I help customers deploy the applications.

What is most valuable?

Testing the vulnerability of applications.

What needs improvement?

Integration could be better. For example, while doing the scanning, using the recording username and passwords, there are issues. Also, they could integrate CSED into the product which would benefit in the future.

What do I think about the scalability of the solution?

We have had no problems with scalability.

How are customer service and technical support?

Customer service has been quite good.

How was the initial setup?

The setup is usually straightforward.

What about the implementation team?

We do the deployment for our clients.

What's my experience with pricing, setup cost, and licensing?

The price is pretty fair.

What other advice do I have?

I would recommend this product. I would give them a higher rating but they need to have more integration available. They do not have integration for GitLabs for example.  

I rate Rapid7 AppSpider a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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